Consumer Law

Joint Submission: Reforms to add-on insurance - Proposal Paper (Appendix B)

Consumer Action Law Centre, Financial Rights Legal Centre, CHOICE, Consumer Credit Legal Service WA, Consumer Credit Law Centre SA, Australian Communications Consumer Action Network and WEstjustice, October 2019.

Joint Submission: Extending unfair contract terms laws to insurance contracts - Exposure draft legislation

Consumer Action Law Centre, Financial Rights Legal Centre and WEstjustice, August 2019.

Consumer Safeguards Review (Part B) - Reliability Safeguards

Tess Matthews, Lawyer, WEstjustice, January 2019.

Consumer Safeguards Review (Part A) - Consumer Redress and Complaints Handling

WEstjustice and Consumer Action Law Centre, August 2018.

Draft Industry Code: Telecommunications Consumer Protections Code

WEstjustice and Consumer Action Law Centre, August 2018.

Australian Consumer Law Review: Clarification, simplification and modernisation of the consumer guarantee framework

Consumer Action Law Centre, National Association of Community Legal Centres, Federation of Community Legal Centres and WEstjustice, April 2018.

Submission on the operation and effectiveness of the 2014 General Insurance Code of Practice

WEstjustice, April 2017.

Consumer Property Law Review: Sale of Land and Business - A submission in response to the options paper

WEstjustice, April 2017.

Joint Submission to the Australian Consumer Law Review - Unsolicited Sales, December 2016.

Indigenous Consumer Assistance Network, Indigenous Remote Communications Association, WEstjustice, National Welfare Rights Network, Financial Counselling Australia, Redfern Legal Centre, Choice, Financial Rights Legal Centre, Consumers Federation of Australia and Consumer Action Law Centre.

Australian Consumer Law Review: A submission in response to the Australian Consumer Law Review Issues Paper

Michelle Chumbley, Advocacy Services Manager, WEstjustice, May 2016.

Submission to the Essential Services Commission Accident Towing Regulation - Draft Report

WEstjustice and Consumer Action Law Centre, October 2015.

Extending Unfair Contract Term Protections to Small Businesses: A submission to the Australian Treasury

Footscray Community Legal Centre, August 2014.

Joint Submission to the Inquiry into the Operation of the Insurance Industry During Disaster Events

Choice, Consumer Action Law Centre, Financial Counselling Australia and Footscray Community Legal Centre, August 2011.

Submission to the Australian Communications and Media Authority on Reconnecting the Customer - Draft Public Inquiry Report

Footscray Community Legal Centre, July 2011.

 

 

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WE are located

  • Footscray
  • Werribee
  • Sunshine
Footscray

Level 1 / 72 Buckley Street, Footscray VIC 3011

Tel: + 61 3 9749 7720
Fax: + 61 3 9749 8276
Email:  admin@westjustice.org.au

Office hours:
Monday to Friday, 9.30am-1.00pm and 2:00pm-5:00pm.

Advice by appointment only. We do not provide advice by telephone or email

Werribee

Level 1 / 8 Watton Street, Werribee VIC 3030

Tel: + 61 3 9749 7720
Fax: + 61 3 9749 8276
Email:  admin@westjustice.org.au

Office hours:
Monday to Friday, 9.00am-5:00pm.

Advice by appointment only. We do not provide advice by telephone or email.

Sunshine

Visy Cares Hub, 80B Harvester Road, Sunshine VIC 3020

Tel: + 61 3 9091 8237
Fax: + 61 3 9091 8207
Email:  sunshine@westjustice.org.au

Office hours:
Monday, Wednesday & Friday, 9.30am-1.00pm and 2.00pm-4.30pm.

Drop-in service on Mondays, Wednesdays and Fridays 9.30am-4.30pm, for people up to 25 years old ONLY.