Policy Reports

Access to Justice

Outer Sight Out of Justice: Finding pathways to justice for Melbourne's outer-metropolitan areas

Shorna Moore, Wyndham Legal Service, February 2014.

Encouraging Good Practice in Measuring Effectiveness in the Legal Service Sector

Dr Liz Curran, ANU College of Law, commissioned by Consumer Action Law Centre and Footscray Community Legal Centre, May 2013.

Solving Problems - A Strategic Approach

Dr Liz Curran, ANU College of Law, commissioned by Consumer Action Law Centre and Footscray Community Legal Centre, March 2013.

 

 

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Consumer Law

Knock it off! Door-to-door sales and consumer harm in Victoria

Consumer Action Law Centre, Loddon Campaspe Community Legal Centre and WEstjustice, November 2017.

Review of Tenants' and Consumers' Experience of Victorian Civil and Administrative Tribunal: Residential Tenancies List and Civil Claims List - Research Report

Consumer Action Law Centre, Tenants Union of Victoria and WEstjustice, July 2016.

Council Debt Collection: Alternatives to Suing Ratepayers in Hardship

Federation of Community Legal Centres Victoria and Footscray Community Legal Centre, December 2012.

 

 

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Employment Law

Employment and Equality Law Service Progress Report 2023

Rachel Athaide, Program Manager, and Jennifer Jones, Legal Director, Employment and Equality Law Program, May 2024.

Employment and Equality Law Service Progress Report 2023 (Summary)

Rachel Athaide, Program Manager, Employment and Equality Law Program, May 2024.

Ignorance is NOT Bliss: The barriers to employment outcomes for young people in Melbourne's West and how to overcome them

Francesca Lai, Program Manager, WEstjustice, September 2021.

Not Just Work: Ending the exploitation of refugee and migrant workers, Part 1

Catherine Hemingway, Senior Employment Lawyer, WEstjustice, November 2016.

Not Just Work: Ending the exploitation of refugee and migrant workers, Part 2

Catherine Hemingway, Senior Employment Lawyer, WEstjustice, November 2016.

Not Just Work: Ending the exploitation of refugee and migrant workers, Overview

Catherine Hemingway, Senior Employment Lawyer, WEstjustice, November 2016.

Employment is the Heart of Successful Settlement: Overview of Preliminary Findings

Catherine Hemingway, Senior Employment Lawyer, Footscray Community Legal Centre, February 2014.

Employment Law Service and CLE Program Update

Catherine Hemingway, Senior Employment Lawyer, Footscray Community Legal Centre, February 2014.

 

 

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Family Violence

When do I Get to Tell My Story? Agency and Resistance in Family Violence Intervention Order Narratives 

Westjustice, Fitzroy Legal Service, and Latrobe University, May 2023

Restoring Financial Safety: The Transforming Financial Security Project

A partnership between WEstjustice and McAuley Community Services for Women to address
economic abuse experienced by victim-survivors of family violence

Dacia Abela and Shifrah Blustein, WEstjustice, May 2021.

Restoring Financial Safety: Collaborating on Responses to Economic Abuse

Stephanie Tonkin, Principal Lawyer and Policy Director, WEstjustice, July 2018.

Restoring Financial Safety: Project Video

July 2018.

Restoring Financial Safety: Legal Responses to Economic Abuse

Owen Camilleri, Tanya Corrie and Shorna Moore, Wyndham Legal Service, 2015.

 

 

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Fines

Health Agency to Court: Tackling the Fines System Evaluation Report

WEstjustice, September 2020.

Journey map of the tolls to court system

WEstjustice, RMIT Centre for Innovative Justice and Sheda designers, August 2018.

A More Fair and Efficient Toll Fines System for Victoria: 'Journey Map Guide'

RMIT Centre for Innovative Justice, August 2018.

Our Plan for a Fair and Effective Toll Enforcement System for Victoria: A Briefing Paper

WEstjustice, Moonee Valley Legal Service, Victoria Legal Aid, Brimbank Melton Community Legal Centre and Peninsula Community Legal Centre, April 2017.

 

 

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Newly Arrived Communities

Don't Settle For Less, The Settlement Justice Partnership and Fairer Outcomes for Refugees in Melbourne’s West

Joseph Nunweek and Tess Matthews, Westjustice, July 2023

Strangers Are Calling! The Experience of Door to Door Sales in Melbourne's Refugee Communities

Laura Berta, Gerard Brody and Cynthia Mackenzie, Footscray Community Legal Centre, May 2013.

Making it Home: Refugee Housing in Melbourne's West

Laura Berta, Community Development Solicitor, Footscray Community Legal Centre, March 2012.

Prevention is Better than Cure - Can Education Prevent Refugees' Legal Problems? (Victoria Law Foundation CLC Fellowship Report)

Katie Fraser, Community Development Solicitor, Footscray Community Legal Centre, March 2011.

Taking Advantage of Disadvantage: Case Studies of Refugee and New Migrant Experiences in the Communications Market

Footscray Community Legal Centre and Australian Communications Consumer Action Network, March 2011.

The Burmese Community and the Legal System - A Study in Confusion

Anita Smith, Financial Counsellor and Neng Boi, Community Worker, Footscray Community Legal Centre, August 2010.

Energy, Environment and Education: Refugee Women's Sewing Groups

Anita Smith, Financial Counsellor, Footscray Community Legal Centre, August 2010.

Out of Africa and Into Court: The Legal Problems of African Refugees

Katie Fraser, Community Development Solicitor, Footscray Community Legal Centre, June 2009.

The African Consumer Experience of the Contestable Energy Market in the West of Melbourne

Footscray Community Legal Centre, November 2008.

 

 

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Taxi Industry

Fairness Fund Project Report

WEstjustice, June 2017

In the Driver's Seat: Achieving Justice for Taxi Drivers in Victoria

Lucie O'Brien, Federation of Community Legal Centres Victoria and Footscray Community Legal Centre, June 2012.

 

 

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Tenancy and Housing

International Student Housing Project Report

Caitlin Louth and Susan Huang, WEstjustice, August 2021.

Review of Tenants' and Consumers' Experience of Victorian Civil and Administrative Tribunal: Residential Tenancies List and Civil Claims List - Research Report

Consumer Action Law Centre, Tenants Union of Victoria and WEstjustice, July 2016.

The Impact of Landlord Insurance Policies on Tenants

Gemma Cafarella, former Tenancy Lawyer, WEstjustice, October 2015.

Home Sweet Home - Act for the House, not the Tenant

Jane Berry, Community Projects Solicitor, Footscray Community Legal Centre, 2013.

 

 

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Young People

Working Together: Action Plan to End the Over-Representation of Particular Groups of Young People in the Criminal Justice System

Smart Justice For Young People, October 2023

Travel Assistance Program: Key Findings and Recommendations 2019 Program

WEstjustice, September 2020.

School-Myki Pilot Project Report: Key Findings and Recommendations

Monique Hurley, WEstjustice, December 2018.

Couch Surfing Limbo: Legal, Policy and Service Gaps Affecting Young Couch Surfers and Couch Providers in Melbourne's West

Shorna Moore, Director of Police and Community Development, WEstjustice, August 2017. 

Fare Go: Myki, Transport Poverty and Access to Education in Melbourne's West

Su Roberton, Director of Clinical Programs, College of Law and Justice, Victoria University, March 2016.

An Invisible Demographic: Youth and the Law in Melbourne's West

Shorna Moore, Wyndham Legal Service, September 2012.

Safe Spaces: A Toolkit for Dealing with Police/Youth Conflict

Bec Smith and Gillian Davy, Springvale Monash Legal Service and Western Suburbs Legal Service, 2012.

'Boys, you wanna give me some action?': Interventions into Policing of Racialised Communities in Melbourne

Bec Smith and Shane Reside, Fitzroy Legal Service, Western Suburbs Legal Service and Springvale Monash Legal Service, 2009.

 

 

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WE are located

  • Sunshine Branch
  • Werribee Branch
  • Sunshine Youth Branch
Sunshine Branch

Level 7, 12 Clarke Street, Sunshine VIC 3020

Tel: + 61 3 9749 7720
Mail: PO Box 627, Sunshine VIC 3020
Email:  admin@westjustice.org.au

Office hours:
Monday to Friday, 9.00am-1.00pm and 2:00pm-5:00pm - Phone Hours: Monday to Friday 9:30am-1:00pm and 2:00pm-4:30pm

Advice by appointment only. Please call to book

Werribee Branch

Level 1 / 8 Watton Street, Werribee VIC 3030

Tel: + 61 3 9749 7720
Mail: PO Box 2199, Werribee VIC 3030
Email:  admin@westjustice.org.au

Office hours:
Monday to Friday, 9.00am-1.00pm and 2:00pm-5:00pm - Phone Hours: Monday to Friday 9:30am-1:00pm and 2:00pm-4:30pm

Advice by appointment only. Please call to book

Sunshine Youth Branch

Visy Cares Hub, 80B Harvester Road, Sunshine VIC 3020

Tel: + 61 3 9749 7720
Mail: PO Box 627, Sunshine VIC 3020
Email:  admin@westjustice.org.au

Office hours:
Monday to Friday, 9.00am-1.00pm and 2:00pm-5:00pm - Phone Hours: Monday to Friday 9:30am-1:00pm and 2:00pm-4:30pm

Advice by appointment only. Please call to book